Privacy policy

Privacy Policy
Last updated: October 24, 2025

Madison Mutt (“we”, “us”, “our”) operates this website and its related services (the “Services”) to provide our customers with a curated and seamless shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website, interact with our Services, or otherwise communicate with us. By using our website or Services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect
We collect and process personal information that can identify you directly or indirectly, as permitted by applicable law. This may include your name, billing and shipping addresses, phone number, email address, payment information, and purchase details. We also collect data regarding your interactions with our Services, including your browsing activity, device information, IP address, and preferences.

We may obtain this information directly from you (for example, when you place an order or contact customer care), automatically through your use of our website (via cookies and analytics), and from trusted third-party partners who help us operate our business and fulfill your orders.

How We Use Your Information
We use personal information to provide and improve our Services, including processing orders, managing payments, arranging shipping and returns, personalizing your shopping experience, and communicating with you. We may also use your information for customer support, marketing communications (where permitted), fraud prevention, and to comply with applicable laws and regulations.

Disclosure of Your Information
We share personal information only as necessary to operate our business responsibly and lawfully. This may include sharing data with secure service providers that support our online store infrastructure, payment processing, analytics, marketing, and fulfillment. These providers process your data under confidentiality agreements and solely to perform contracted services on our behalf.

Our website is hosted on a trusted e-commerce platform that enables us to process transactions, manage secure payments, and ensure reliable order fulfillment. That platform may process limited personal information about your interactions with our store to help improve and protect its global services. Any such processing complies with applicable U.S. and Canadian data protection laws.

We may also disclose your information if required by law, in response to lawful requests by public authorities, or to protect our rights, property, or safety. In the unlikely event of a business restructuring or transfer, your information may be transferred as part of that transaction in accordance with applicable legal requirements.

Security and Data Retention
We take appropriate organizational and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no online service can guarantee absolute security, we maintain a high standard of data protection and encourage you to use strong passwords and secure connections when interacting with our Services.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, or enforce our agreements.

Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data, and to withdraw consent or opt out of certain data uses. To exercise these rights, please contact us at contact@madisonmutt.com. We may need to verify your identity before processing your request, as permitted by law.

Marketing Preferences
You may unsubscribe from promotional communications at any time by using the “unsubscribe” link provided in our emails. Please note that transactional communications, such as order confirmations and service updates, will continue as necessary to complete your transactions.

Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, understand customer behavior, and improve our Services. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our site.

Children’s Privacy
Our Services are intended for adults and are not directed toward children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe your child has provided us with personal data, please contact us so we may remove it.

International Transfers
Your personal information may be transferred to, stored, or processed in the United States or other jurisdictions where our service providers are located. These countries may have different data protection standards, but we take measures to ensure your information is handled securely and in accordance with this Privacy Policy.

Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our Services after any update constitutes acceptance of the revised policy.

Contact Us
For questions about this Privacy Policy or our data practices, or to exercise your privacy rights, please contact us at:
Email: contact@madisonmutt.com

Madison Mutt

United States / Canada Operations
contact@madisonmutt.com

This policy is designed to reflect compliance with U.S. federal and state privacy laws, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and applicable consumer protection standards.